[Update] Please see the updated posting: Are you ready to 'pump' for the weekend? Finally we are getting to the end of this story, and yes, it has a happy ending for all. First of all, thank you for being comfortable posting your feelings and comments. We want to stay in touch with you and [...]
Archive | June, 2009
Has the 'pump thing' taken out all of your steam?
[UPDATE] Please see the updated posting: Ready to clear the air on the 'pay-at-the-pump' hold? For many of you … yes, it has. This is an update on the information in the blog: "You're gonna hold 'what' because I pumped gas?" The "pump thing" has caused you to question your confidence in the credit union, the reliability of [...]
You're gonna hold 'what' because I pumped gas?
[UPDATE] Please see the updated posting: Has the 'pump thing' taken out all of your steam? Previously MasterCard had a $1 hold authorization on credit transactions at the pump. As of June 16, 2009, this hold was increased to $75. The language from MasterCard indicates that it is a mandatory processing change. The affect to members is [...]
Are you seeing 'red'?
Fast forward to 1st quarter 2010, you just received your monthly credit card statement and you see 'red.' Not the "I'm as mad as 'h-e-double toothpicks mad' red, but that important information on your statement is highlighted in 'red.' This past May, the senate overwhelming passed a bill that will require credit card companies beginning in [...]
A check register? Isn't that "so yesterday"?
Ring…ring…ring…hello. Thank you for calling the contact center. Your balance? I can help you with that. Who calls in for their balance? With Payment Manager internet banking, eStatements, and mobile banking you’d think the contact center would never receive such a call. But we do! Back in the “old days”…before technology…most credit union members used [...]
Do Unhealthy Food Ads Target Minorities?
I read an interesting article in Essence recently which stated studies show minorities, specifically African Americans are often targets for unhealthy food ads. Do I believe there is a ring of truth to this study…sure. I can give you several examples but one I remember specifically growing up in the 80’s in NYC was it [...]
