Archive | June, 2009
Ready to clear the air on the 'pay-at-the-pump' hold?

Ready to clear the air on the 'pay-at-the-pump' hold?

[Update] Please see the updated posting: Are you ready to 'pump' for the weekend? Finally we are getting to the end of this story, and yes, it has a happy ending for all. First of all, thank you for being comfortable posting your feelings and comments. We want to stay in touch with you and [...]

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Has the 'pump thing' taken out all of your steam?

Has the 'pump thing' taken out all of your steam?

[UPDATE] Please see the updated posting: Ready to clear the air on the 'pay-at-the-pump' hold? For many of you … yes, it has.   This is an update on the information in the blog: "You're gonna hold 'what' because I pumped gas?"   The "pump thing" has caused you to question your confidence in the credit union, the reliability of [...]

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You're gonna hold 'what' because I pumped gas?

You're gonna hold 'what' because I pumped gas?

[UPDATE] Please see the updated posting: Has the 'pump thing' taken out all of your steam? Previously MasterCard had a $1 hold authorization on credit transactions at the pump. As of June 16, 2009, this hold was increased to $75. The language from MasterCard indicates that it is a mandatory processing change. The affect to members is [...]

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Are you seeing 'red'?

Are you seeing 'red'?

Fast forward to 1st quarter 2010, you just received your monthly credit card statement and you see 'red.' Not the "I'm as mad as 'h-e-double toothpicks mad' red, but that important information on your statement is highlighted in 'red.' This past May, the senate overwhelming passed a bill that will require credit card companies beginning in [...]

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A check register?   Isn't that "so yesterday"?

A check register? Isn't that "so yesterday"?

Ring…ring…ring…hello. Thank you for calling the contact center. Your balance? I can help you with that. Who calls in for their balance? With Payment Manager internet banking, eStatements, and mobile banking you’d think the contact center would never receive such a call. But we do! Back in the “old days”…before technology…most credit union members used [...]

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Do Unhealthy Food Ads Target Minorities?

Do Unhealthy Food Ads Target Minorities?

I read an interesting article in Essence recently which stated studies show minorities, specifically African Americans are often targets for unhealthy food ads. Do I believe there is a ring of truth to this study…sure. I can give you several examples but one I remember specifically growing up in the 80’s in NYC was it [...]

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